SMS Communication Policy

SMS Communication Policy

Effective Date: 03/25/2026
Business Name: Steve’s Small Engine Repair
Website: https://www.stevesmallenginerepairec.com


1. Program Description

By opting into SMS communications from Steve’s Small Engine Repair, you agree to receive text messages related to:

Appointment confirmations and reminders

Service updates and repair status

Follow-up messages regarding completed services

Customer support communications

This messaging is strictly for business-related communication and customer service.


2. SMS Communication & Opt-In

By providing your phone number and explicitly opting in through our website form, checkbox, or other written consent methods, you agree to receive SMS messages from Steve’s Small Engine Repair.

These messages may include:

Appointment confirmations and reminders

Service updates and repair status notifications

Customer support and follow-up messages

Message frequency may vary.

Message and data rates may apply.

You can opt out at any time by replying STOP.

For assistance, reply HELP or contact us at 715-597-7182.


3. Message Frequency

Message frequency varies depending on your service activity.
You may receive multiple messages related to your request or service.


4. Message & Data Rates

Standard message and data rates may apply depending on your mobile carrier and plan.


5. Opt-Out Instructions

You can opt out of SMS communications at any time by replying:

STOP

Once you opt out, you will no longer receive SMS messages from us.


6. Help Instructions

For assistance, reply:

HELP

Or contact us directly:

📞 715-597-7182
📧 [email protected]


7. Data Privacy

Your information will be handled in accordance with our Privacy Policy.

👉 https://stevessmallenginerepairec.com/privacy-policy


8. No Sharing of SMS Data

We do NOT sell, rent, or share your phone number or SMS opt-in data with third parties.

Information sharing to subcontractors in support services, such as customer service, is permitted. However, all use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.


9. Supported Carriers

SMS services are supported by most major U.S. carriers, including but not limited to:

Verizon

AT&T

T-Mobile

Delivery is subject to carrier availability and is not guaranteed.


10. Carrier Disclaimer

Mobile carriers are not responsible for delayed or undelivered messages.


11. Eligibility

You must be 18 years or older or have permission from a parent/guardian to opt into SMS communications.


12. Changes to This Policy

We may update this SMS Communication Policy at any time. Updates will be posted on this page.


13. Contact Information

If you have any questions:

Steve’s Small Engine Repair
📞 715-597-7182
📧 [email protected]